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Privacy Policy

Last updated: April 14, 2026

1. Who We Are

This Privacy Policy applies to QUIALITECH Consulting LLC ("Quialitech", "we", "our", or "us"), a limited liability company organized under the laws of the State of New Mexico (File No. 3106510), with its principal place of business at 412 W 7th St, Clovis, NM 88101, United States. We operate the ComplAI platform and the website quialitech.ai ("Service"). You can reach us at hello@quialitech.ai.

2. Information We Collect

We only collect information you voluntarily provide through our contact form: • Full name • Work email address • Company name • Job title or role (optional) • Message content We do not collect payment information, health data, or any sensitive personal information through this website.

3. Cookies and Tracking Technologies

We do not use advertising cookies, tracking pixels, or third-party analytics on this website. This website may set strictly necessary technical cookies required for the proper functioning of the web application (e.g., session hydration cookies set by the Next.js framework). These cookies do not track you across websites, do not contain personal information, and are deleted when you close your browser. We do not sell, share, or use cookies to serve targeted advertising.

4. How We Use Your Information

We use the information you submit solely to: • Respond to your inquiry or contact request • Schedule and conduct product demonstrations • Send follow-up information directly related to your request We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Email Communications (CAN-SPAM)

Any email communications we send in response to your contact form submission comply with the CAN-SPAM Act (15 U.S.C. § 7704). Each email will include: • A clear identification of the sender • Our physical mailing address: 412 W 7th St, Clovis, NM 88101 • A clear mechanism to opt out of future communications You may opt out at any time by replying "unsubscribe" to any of our emails or by contacting us at hello@quialitech.ai. We will honor opt-out requests within 10 business days.

6. Data Retention

We retain contact form submissions for up to 24 months from the date of receipt, after which they are permanently deleted, unless a business relationship requires longer retention. Email records are retained as required by applicable law.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Email transmission is handled via TLS-encrypted SMTP (smtp.titan.email, port 465). In the event of a data breach affecting your personal information, we will notify affected individuals in accordance with the New Mexico Data Breach Notification Act (N.M. Stat. Ann. § 57-12C-1 et seq.) and any other applicable state laws. Notification will be provided in the most expedient time reasonably possible.

8. Your Privacy Rights — All Users

Regardless of your location, you may: • Request access to the personal information we hold about you • Request correction of inaccurate data • Request deletion of your data • Withdraw consent to processing at any time To exercise any of these rights, contact us at hello@quialitech.ai. We will respond within 30 days.

9. California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) grants you the following additional rights: Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collecting it, and the categories of third parties with whom we share it. Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions. Right to Correct: You may request correction of inaccurate personal information we maintain about you. Right to Opt-Out of Sale or Sharing: We do not sell or share personal information as defined under the CCPA. However, you may submit a "Do Not Sell or Share" request at any time via our dedicated page or by emailing hello@quialitech.ai. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. To submit a verifiable consumer request, contact us at hello@quialitech.ai. We will respond within 45 days. We may need to verify your identity before processing your request. For more information or to submit a Do Not Sell or Share request, visit: /en/ccpa

10. Additional State Privacy Rights

Residents of the following states have rights similar to those described above under their respective state privacy laws: • Virginia (Consumer Data Protection Act — CDPA) • Colorado (Colorado Privacy Act — CPA) • Connecticut (Connecticut Data Privacy Act — CTDPA) • Texas (Texas Data Privacy and Security Act — TDPSA) • Montana, Oregon, Iowa, Indiana, Tennessee, and other states with active privacy legislation To exercise your rights under any of these laws, please contact us at hello@quialitech.ai. We will respond within the timeframe required by your state's law (typically 30–45 days).

11. Children's Privacy

The Service is intended for business professionals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately at hello@quialitech.ai.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after changes become effective constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.

13. Contact

For privacy-related inquiries, data requests, or to report a concern: QUIALITECH Consulting LLC 412 W 7th St, Clovis, NM 88101 United States Email: hello@quialitech.ai